Frequently Asked Questions
Top Customer Questions
What locations do you deliver to?
We deliver across most of mainland UK. Check your postcode on our site or contact us for confirmation.
How do subscriptions work?
Simply choose a plan and delivery frequency that suits you. You can pause or cancel at any time without penalty.
What if something isn’t fresh?
If you’re not 100% satisfied, let us know within 24 hours and we’ll make it right, no questions asked.
Can I customise my box?
Yes! Customisable boxes let you pick only the items you want with every delivery.
Is there a minimum order?
You can order as little or as much as suits your needs—no minimum order is required for delivery!
Search FAQs
Looking for something specific? Use our site search or reach out for personal assistance.
Still Need Help?
Our customer support team is available Mon-Sat: 7:00-21:00, Sun: 9:00-18:00 at Contact Us